Four Questions to Ask When Considering Co-Managed IT

Where you choose to invest IT resources is a choice that your business has to carefully assess. Some businesses may be considering the fully-managed approach and letting an experienced external team of professionals take care of everything from long-term, proactive monitoring to rapid problem resolution. Or on the other side, hiring full-time staff allows you to keep those services within your business. With so many options available it pays off to select wisely. 

But there’s a third option that combines the best of both worlds. 

Upgrading your IT team with co-managed services is the perfect way to get more from less. By supplementing your in-house IT experts, you can take on challenging projects and be confident that all key functions are still being monitored for success! This beneficial partnership between internal and external staff ensures maximum coverage, so no important issues slip through unnoticed.  

Need help getting started? Whatever challenges you face internally there could very likely be an externally supported solution waiting just around the corner! Let’s explore some of the warning signs you might be seeing that could make co-managed IT a fit for your business: 

Are your in-house staff overwhelmed?

Your in-house IT staff is the driving force behind your business operations, but if you’re noticing they are overburdened and burnt out from all their duties then it may be time to explore co-managed services. Outsourcing isn’t just for big corporations anymore – small or medium businesses can also tap into these resources and free up internal personnel to focus on more critical tasks. With a trustworthy partner handling some of the workload, everyone wins! 

Co-managed IT isn’t just reserved for large enterprise businesses with massive technology budgets – in fact, it’s a great fit for small and mid-sized businesses. This can be a beneficial option for business leaders who may not want to commit the resources to staff a full in-house IT team. An external services partner can customize their services to fill internal skill gaps and meet specific business objectives. 

Are you seeing extensive downtime and disruptions?

Downtime can have devastating effects on business operations, but a savvy internal IT team with the help of an outside service provider can help to minimize its impact. Proactive monitoring and quick identification of potential issues will get your organization back up-and-running faster than ever before—saving you from costly interruptions in production or services offered. With that extra bit of assistance, your internal IT personnel won’t feel so overwhelmed when faced with disruption. 

Teamwork makes the dream work! Remember that overworked in-house team working without an external partner? Having strong communication between both teams in a co-managed setup minimizes downtime and provides everyone with an opportunity to more proactively target causes of downtime. 

Is your team missing project deadlines?

Your internal IT team is the powerhouse behind your organization’s success. If they’ve been missing project deadlines, it could be a sign that they need more support to reach their full potential. By partnering with an experienced IT service provider, you can give them access to the resources and tools needed for timely completion of projects – ultimately driving your business toward achieving its objectives! 

Finding an ideal IT service provider to become part of your team can make all the difference in achieving business goals and objectives. A co-managed model allows you full control over the relationship, making sure that external providers are dedicated to supporting your success. Through thoughtful vetting, you’ll be ensured a partner who will help propel your organization forward!

Does your team lack adequate tools and resources?

Your internal IT team plays a vital role in your overall business operation, and they deserve the tools and resources needed to do their job efficiently. That’s why it may be worth considering co-managed IT – an outside service provider making sure that your internal staff have everything necessary to keep things running smoothly so you can succeed.

Co-managed IT is a great way to support your business without breaking the bank. Not only are costs reduced by sharing the workload, but avoiding downtime due to unexpected issues can save you even more! 

By now, you probably have a clear idea of whether or not co-managed IT is the best option for your business. Choosing the right partner that’s willing to build personal, trusting relationships and provide a great experience will make a massive difference in the success of your co-managed IT strategy. That’s why it’s crucial to find an experienced team who understands the unique needs of your business. 

If you need clarification on whether co-managed IT is the right fit for your business, Lighthouse Technology Services here to help. We’ll show you how managed IT services can operate as a true partnership. Learn more about how Lighthouse can guide you to the IT management solution that’s right for your business.


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